Return & Refund Policy

We accept returns within 14 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.

Non-returnable items
Custom, personalized, or made-to-order products are final sale unless they arrive defective or damaged.

Return process
To start a return, please contact us at [your email] with your order number and reason for return. If your return is approved, we’ll provide instructions for sending the item back.

Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Restocking / inspection
We reserve the right to charge up to a 15% restocking fee for items that are opened or not returned in original condition.

Refunds
Once your return is received and inspected, your refund will be issued to the original payment method within 5–10 business days.

Damaged or incorrect orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos and your order number so we can resolve the issue.